To stay competitive in the market, you must come up with a mobile solution to your company. Technology has seen a dramatic change in recent decades and all sorts of innovation are appearing on every corner; this includes taxis, too. It is possible to be different from other taxi companies that are planning to launch their own model, despite the competition of lower-cost transport companies like Uber or car rental firms that offer similar amenities and provide superior customer service.
There are a variety of taxi apps that are available on the market. But, there is one kind that is for established businesses that are in desperate need. This app permits customers to make reservations for rides, and also expands their client base. Additionally, it helps drivers locate potential fares faster than ever before.
The developers realized that drivers and passengers have different needs, so they created two applications. This allows for more customizable features, which gives you the possibility to get precisely what you want with no interruptions.
Essential Features for Driver Apps
The taxi industry continues to be challenged by increasing competition an important aspect to maintain customer loyalty is ensuring that drivers have easy access and full control of their application. Driver-friendly features help customers focus more on their job and make it simpler for them. This results in greater service quality.
Vehicle Tracking System
Drivers always prefer to use apps that reduce their effort and offer the best practices. The GPS tracking system tracks the location of passengers, after they have given their consent it becomes easier for drivers to locate the passengers when they require them.
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Drivers can now utilize their phones to indicate that they are ready to accept new requests and get information. That means that they’ll be notified automatically when there is a request which gives them the chance of finding another fare along with all the necessary details like the address.
With this new feature, drivers will now be able assess their performance against others in terms of overall performance as well as get useful statistics and insights about their journeys. Prior to deciding whether or not to make improvements, drivers can see feedback from passengers who’ve been on their previous rides.
Sending SMS and email alerts
Important messages will be sent to cab drivers by SMS or email. They will also be able to respond to these queries with an acceptor decline option through a simple interface which is beneficial for both parties of the transaction.
The most effective method of locating your destination is using maps. It will also show you the pick-up and drop-off locations which makes it easier for all participants.
Accept/Decline Cab Requests
The person who is notified will know within a few seconds when the driver agrees or denies their request for transportation. If the driver doesn’t respond within 15-30 seconds of receiving the notification through the app, then it’s a sign that no cars are available in the vicinity.
For more information, click driving apps to make money